Support

Help with the Tendu and Tendu Parent apps and the studio manager.

Email us

support@tendu.com

Tell us your studio's name and what you were trying to do, and we will get back to you.

How do I get an account?

Your dance studio creates it for you. Ask the front desk to add you, then sign in with the email or phone number they have on file.

I can't sign in.

On the sign-in screen, choose Email or Phone and request a one-time code, or use “Forgot password”. If no code arrives, your studio may have a different email or number for you. Ask them to check, or write to us.

A class, video or invoice is missing.

What you see comes from your studio's records: the classes you are enrolled in and the media you are tagged in. Your studio can fix enrollment and tags. Parents see their dancers once the studio links them to the family.

How do I delete my account or my data?

Email support@tendu.com from the address on your account and we will remove it. See the privacy policy for what we keep and why.

I run a studio. Where do I get help?

Email us at the address on this page. To get back into your studio, log in here. If you are still deciding, book a walkthrough.